Return & Refund Policy

Thank you for shopping at workshop assist. We appreciate your business and strive to provide the best possible products and services. In the event that you need to return an item, please review our Return & Refund Policy below.

Returns

1.1. You have 7 calendar days to return an item from the date you received it.

1.2. Your item needs to have the receipt or proof of purchase.

Refunds

2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item.

2.2. We will immediately notify you on the status of your refund after inspecting the item.

2.3. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

2.4. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

3.1. If you need to exchange an item for a different one, please contact us within 3 days of receiving your purchase.

Damaged or Defective Items

4.1. If you receive a damaged or defective item, please contact us immediately.

4.2. We will arrange for the return of the item and send you a replacement at no additional cost.

If you have any questions about our Return & Refund Policy, please contact us:

DODOWE LIMITED

FLAT 2304, 23/F HO KING,

COMMERCIAL CENTRE, 2-16 FA

YUEN STREET, MONG KOK KOWLOON

HONG KONG

[email protected] / [email protected]

Whatsapp: +86 186 8231 9881

Please note that this Return & Refund Policy may be subject to change. It is advisable to review this policy periodically for any updates.